Fire Affects Production

Fire broke out at the the neighboring Baja Grille yesterday evening around 5:45pm. The restaurant shares a wall with our studio and shop on the lower level of Kean’s department store in Mason, MI.  A preliminary investigation by the Mason Fire Department says that it is believed to have started with the wiring in one of the restaurants walk in freezers on the lower level, right on the other side of the wall from our dye station. Thankfully, no one was hurt in the blaze.  All employees, residents, and their pets were successfully evacuated.

Twisted Fiber Art sustained both heavy smoke damage and some water damage. Most of the yarn and dyes will have to be replaced and we have a long clean up ahead of us.  We are expecting this to affect the processing time of your orders. Unfortunately we don’t know how much.  Until we can get in the studio to see exactly what equipment has been affected there is no way of telling.  We will keep you updated through emails like this one and with announcements on our site and through RavelryFacebook, and Twitter.

We know our customers rule!  We know it’s hard to wait for yarn, but your patience with us during this time will be the biggest help you can give us.  We are NOT going anywhere!!!  All of the orders you have placed will be filled.  All future orders will be filled.  The processing time will be the only thing that is affected.  You can still count on the quality, the luxury, and the color you expect from a cake of Twisted Fiber Art Yarn.  So please bear with us, we will get through this and be back to business as usual as soon as we possibly can.

Meg, Beth, and the Twisted Team

Published by twistedfiberart

Twisted was started in 2005 as a way to help support my family while I was a stay-at-home mom until I went back to work. Eventually I realized I was at work. I think it's safe to say that Twisted is going to be around for a while! I was lucky to start selling my handspun around the time Etsy was catching on. I learned a lot about yarn and knit fabrics and what I wanted them to look like. This information was crucial to the development of my current process. Soon I was selling lots of striping sock yarn (mostly Arial and Duchess). Demand grew and so did Twisted. Aggie came to work with me. She could skein so precisely and measure dyes so accurately! (I still miss her. But she is now a stay-at-home mom and volunteer for animal rescue and I wish her well!) While she was here we moved to our current studio space and switched to our own website. My mother, Anne, is even more experienced with computers than she is with knitting (very!). She helped a ton with the new site which allows for more options, customization and flexibility. She also does our sample knitting and lots of random yarn and computer tasks. My husband does the books and washes the yarn. Both of our kids help out as their busy schedules permit. I love having a family business! I was lucky to start selling from my own site about the time Ravelry was catching on. I think that might be the magic ingredient to my small business success! Thank you Casey and Jess! As much as I love striping sock yarn, I was longing to move in a new direction: Evolutions. This had been part of my master plan from the beginning, but sock yarn kept me busy until I couldn't hold it in any longer. Then I really needed more help! Anne Bohl joined the team and added her style and skills to the mix. She quickly became indispensable and is now a partner in the business. We are both so grateful for the opportunity to be able to put our families first while helping support our families and interact with the lovely yarn community! Thanks to all of you for making this possible! The Twisted Studio was housed in the servant's quarters of my 150 year old Italianate home for seven years until we were bursting at the seams. We are now located around the corner in a great store called Kean's - a crafter's paradise that has been run by the same family for nearly 100 years. It is the cutest store around and we are lucky to have enough space there to do the dyeing for our webstore as well as a small but beautiful retail spot. So come see us, we'd love to meet you face to face! See store hours, address and contact info here. Cheers! Meg

One thought on “Fire Affects Production

  1. Sent from my iPad

    > On Jun 22, 2015, at 1:34 PM, Twisted Fiber Art wrote. So sorry! What a loss to you and to the knitters of our area! Hope you can recover quickly and come to Stitches Midwest in August- I loved watching the huge crowd 2 years ago around your booth discovering some of the most beautiful yarns around. Best wishes and I look forward to seeing all the new color ways ! Pat DeLeeuw > >

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